Last Updated: June 15, 2025
This Privacy & Refund Policy outlines how Promoclub Services FZCO, trading as Magna Marketing ("Magna," "we," "our," or "us"), collects, uses, stores, and shares your data, and defines the terms for refunds and lead replacements when using usemagna.com ("the Site") or our services. By accessing the Site or working with us, you agree to the following terms.
We collect personal and business information from users and clients to fulfill our services. This includes, but is not limited to: full name, phone number, email address, company name, investment preferences, IP address, location, device type, browser type, referral source, and CRM behavior. Data is collected through online forms, analytics tools, session tracking, and pixels.
The information you provide may be used to evaluate your inquiry, match you with relevant partners, deliver leads to our clients, analyze advertising effectiveness, and improve user experience.
Lead data submitted on usemagna.com is shared exclusively with one vetted client per lead and never resold or redistributed. Internally, data may be accessed by Magna staff and contractors strictly for operational, quality control, or reporting purposes. We do not sell your data to third parties.
Any sensitive information is stored securely on encrypted platforms, including CRMs and cloud services, with access restricted to authorized personnel only.
You have the right to access, correct, or request deletion of your personal data at any time. To do so, contact us at compliance@usemagna.com. Please note that once lead data has been delivered to a client, deletion will not affect historical usage, but further processing will be halted upon request.
We employ physical, administrative, and technical safeguards to protect the confidentiality and integrity of your data. This includes SSL encryption, secure access protocols, multi-factor authentication, and routine audits.
By providing your phone number and consenting to receive messages from Magna, you agree to receive text messages (SMS) for transactional and/or marketing purposes.
Message Frequency: 1-10 messages per month.
Message & Data Rates: Standard rates may apply.
Opt-Out: Reply STOP to any message.
Help: Reply HELP or contact hello@usemagna.com.
No Sharing: We do not sell, rent, or share your phone number with third parties.
We use cookies and similar technologies for analytics, advertising tracking, and retargeting. You can disable cookies via your browser settings; however, doing so may limit certain site functionalities.
All payments for lead generation services are prepaid and final. Clients understand that fees are used to fund media spend, targeting, filtering, and qualification processes. Because resources are deployed immediately upon confirmation, refunds will not be granted except where outlined under our Lead Replacement Guarantee.
Magna offers a limited Lead Replacement Guarantee for leads deemed entirely unresponsive. To be eligible, all conditions must be met: first contact within 16 hours, attempts via WhatsApp/phone/email (3 per channel over 7 days), timestamped proof submitted within 7 calendar days.
All leads delivered are licensed to the client for one-time internal use only. Reselling, sharing, or redistributing lead data is strictly prohibited. All creatives, funnels, systems, and campaign structures remain the sole property of Magna Marketing.
Magna Marketing is not liable for missed opportunities, sales performance, or unconverted leads. We do not guarantee ROI, meeting bookings, or closed deals.
Any disputes shall be resolved through binding arbitration at the Dubai International Arbitration Centre (DIAC).
This policy is governed by the laws of the United Arab Emirates. Jurisdiction shall be held in Dubai.
Promoclub Services FZCO (Magna Marketing)
Dubai Silicon Oasis, DDP, Building A1, Dubai, UAE
Email: hello@usemagna.com